Frequent Asked Questions

» How do I report a fault?

- If you want to report a fault, please click here or call us on 0845 185 0000. We will be more than happy to help you.

 » How do I Subscribe or Unsubscribe Newsletter??

- To be kept informed of latest offers and products, just Subscribe for the free ONLYaCALL     newsletter.  You will then be the first to know about our special price offers! Even you can Unsubscribe     anytime you want later on.

» How do I recommend ONLYaCALL products to my friends?

- You can recommend our product to your Friends, just a click away!

» How do I know there is no other or hidden charge?

- You can talk to your service provider about ONLYaCALL's access number.

  You also can check it in www.ukphoneinfo.com. This is an independent site which will tell you what is  the     charge for any access number.

» Can I make international call from my monthly contract mobile?

-Yes you can. If you open an account with us then you can make international call by using your inclusive minutes .For open an account please click www.phonatetelecom.co.uk 

» Why the numbers in Leaflet/Newspaper/TV are different than your website? Is there any catch?

- No, There is no catch. We advertise our products in different media e.g. TV, newspaper, leaflet etc. It is easier for us to use different access number to find out result from individual media. But there is no difference in charges. For example a 0844 565 0005 and a 0844 565 0100 are same 5p number as you can see the range are same ( 0844 565). Charges are based on particular range, not for particular number.